We regard the privacy and security of our customer’s information as a critical component of the service offered and we will not sell or rent your personal information to anyone. In addition to this we do not store credit card details nor do we share customer details with any 3rd parties. If you have any questions about the following privacy statement or would like more information on our company, please contact us.
What information our site gathers about you
When you make a reservation with Savana at Porto Cupecoy or request quotations for accommodation we normally ask that you complete your details, which include name address and contact details. In order to gauge a profile of our visitors vacation habits we generally for example ask for information on where you have previously travelled in the Caribbean, where you heard about us and what your favourite accommodation types are.
You may also have the opportunity to participate in surveys and competitions which are used to gather customer information to improve the website and also ensure that we are advised when we have provided an exceptionally good or disappointingly poor service. Often when requesting this information with the exception of your name, address and email, other requests for information are optional.
What our site does with the information it gathers
When you make a reservation with Savana at Porto Cupecoy, only your name and other members of your party are forwarded to the resort. A customer services representative from Porto Cupecoy may contact you if there is a question about your reservation.
With whom our site shares the information it gathers
We share aggregate statistics about our customers’ traffic patterns and reservations with Porto Cupecoy but these statistics do not included any personally identifying information. If users have requested to be kept up to date on special offers then we will forward the information to you ourselves and not pass details to third parties without the express permission of our clients.